Put your desk phone on your desktop. Cox Business VoiceManagerSM is a new voice service that lets you enjoy complete control and customization. Get ready to communicate your way, focus on what you do best and watch everyone’s productivity soar. It’s time to teach your old phone new tricks.
Cox Business VoiceManager begins with a breathtakingly simple user interface accessible from any Internet connection. Advanced features at your fingertips, organized intuitively so you can use any feature on any phone. Personalize your service, and you’re in control.
A host of features keeps you connected wherever and whenever you want. Online controls let you manage and update preferences in real time. Use Cox Business VoiceManager to be more mobile and productive.
Road warrior? Your ally has arrived. Connect anywhere and control everywhere with Cox Business VoiceManager. Retain full access to a robust range of features. Working from home or a temporary office has never seemed so, well, professional.
Lights flashing. Icons jumping. Between your voicemail and your e-mail, starting a workday can feel like joining a circus. Until now. Cox Business VoiceManager offers a range of messaging features designed to put you in control.
Forward calls instantly to the phone nearest you. If you like, you can route all but your most important callers to voicemail.
Have a call you can’t miss? Set up your desk phone, your cell phone and even a hotel room phone to ring sequentially in response to numbers you designate.
Answer calls automatically on the first ring, every time. Set up one or more voice menus to direct incoming callers to the right extension.
Direct incoming calls from your general line to the right department right away. Also provide important information, such as directions and hours of operation.
Maintain dynamic control over incoming calls as you move in, out and around the office. Establish preferential treatment for important calls or callers.
Make sure a prospect or even your family is able to reach you when you step out of the office. Update availability and preferences instantly and with ease.
Streamline your desk phone, cell phone and home phone (or any other temporary phone) into one telephone number with full access to Cox Business VoiceManager features.
Accept calls to your primary business line from any telephone, anywhere. Outgoing calls get the same treatment: Caller ID displays your primary business number and contacts never know you’re out of the office.
Set up to five phones to ring in sequence if you don’t answer your primary business telephone. All voice mails route to your primary inbox only.
Never miss a call and enjoy peace of mind by setting up phones to ring in order of priority. Set, switch and instantly update the order in which business, home and other telephones ring.
Set up your mobile phone to receive alerts with the number, date and time of incoming calls and voice mails the moment you receive them.
Leave the office with ease when you can’t be interrupted with phone calls. Yet stay on top of incoming calls and voice mails with unobtrusive, non-interruptive notifications.
Access your voice mails, e-mails and faxes from one on-screen window. Sort by sender, date received or your own order of priority.
Take control of your voice mail and e-mail and simplify your workday. Manage and respond to your incoming communications in one stop.
Put your call history on your desktop. Your call logs display numbers in three categories: incoming calls, outgoing calls and missed calls.
Use your mouse. Point, click and control calls and manage your features in an instant. There’s no need to memorize star codes or hit extra buttons on your phone.
Set specific ring and call waiting tones to distinguish between callers inside and outside your office. You can also set unique tones for specific callers, no matter where they are.
Step away from your desk with ease. You can decide whether to return for a call without looking at your Caller ID.
Cox Business VoiceManager is a fully hosted communications solution including all system maintenance and upkeep. Yet your system administrator retains business-wide control from any Internet connection. The result? All of the real-time control you want and none of the day-to-day management you don’t.
Out of sight and freeing your mind. One system links employees in all locations together. Universal access to a wide array of productivity-enhancing features makes your business run smarter and improves customer experience.
Full redundancy allows for daily operations to continue uninterrupted even if your primary office becomes inaccessible. Cox Business VoiceManager enables you to redirect all calls and retain full control through any Internet connection or ordinary telephone.
Expand your business beyond bricks and mortar. Cox Business VoiceManager unifies communications for every employee, wherever they may be. Bring your entire company under a single communications platform delivered over our private fiber-based network.
Cox Business VoiceManager connects every employee to a remote hub over a private hosted network owned and fully maintained by Cox. Giving you the control of having your entire workforce under one easy-to-read bill and one secure system, no matter where your employees may be. Unlike other hosted communications services, you can take confidence in the national IP network managed and secured by Cox. The only possible interception is peace of mind.
Who needs a server room? Your system administrator manages your Cox Business VoiceManager account with the click of a mouse. Virtual Attendant features one-stop on-screen control. Change preferences for your entire company in an instant. View the status of individual employee lines. Add new users without untangling wires and flipping switches. What’s more, Virtual Attendant is accessible from any Internet connection, making it possible for your system administrator to retain control while on the go.
Cox Business VoiceManager is a secure, cost-effective communications solution offering low and stable total cost of ownership because your service advances automatically as technology does. From the moment you switch, there’s no need to purchase additional equipment or even change telephone numbers. Service, upgrades and maintenance are fully maintained and managed by Cox, so you can learn to stop expecting the unexpected.
Your office may be closed but your lines of communication will remain open. Whether you’re moving to a new location or your office is physically unusable, Cox Business VoiceManager is a fully hosted communications solution designed to keep your business operating. Easy online controls enable your system administrator to forward all calls while employees retain access to the full range of state-of-the-art features, no matter where they go.
Come earth, water, wind, fire or the unexpected, Cox Business VoiceManager is here to keep full operation in motion through disruptive events. Hosted communications means your service is maintained off-site, so you can still operate through disasters and other disruptive events. Individual employees may access their telephone through any Internet connection, or your system administrator can take the reins through Virtual Attendant’s easy online controls.
Let’s make obsolete, well, obsolete. Unlike telephone systems you purchase out-of-the-box, Cox Business VoiceManager is a leading-edge service you can count on to stay that way. Today, tomorrow and next year. As technology improves, you can count on our seasoned team of experts to make upgrades and add features to your fully hosted communications solution.
There’s no place like home, to be sure. But the way we do business in the 21st century often includes branch offices, home offices and traveling workers in addition to a headquarters or primary office. Cox Business VoiceManager leverages technology and a private network to unify communications for all employees, no matter how quickly your business expands and grows.
Many new Internet Protocol telephone services require you to purchase new telephones. Not Cox Business VoiceManager. Keep your current equipment and even your telephone numbers — this solution is ready to go from the first moment your system administrator logs on to the Cox Business VoiceManager platform. Select from service packages that leverage your current PBX unit, or choose to manage all lines through Cox off-site hosting.
Keep it together without moving a muscle. Cox Business VoiceManager allows you to rest easy with the backing of a national IP backbone fully maintained, managed and owned by Cox. You can count on 24/7 technical support from a local team of experts devoted to serving your business. That’s responsive, personalized service you won’t find with any other communications company. Anywhere.
Alternate Numbers
Assign up to 10 numbers/extensions per user.
Anonymous Call Rejection
Reject incoming calls with blocked Caller ID.
Auto Attendant
Send callers to voice menus after the first ring.
Auto Callback
Automatically call within a group when extension isn’t busy.
Barge-In Exempt
Prevent Barge-In users from entering calls.
Call Forwarding Always
Send all calls to another number, or voicemail.
Call Forwarding Busy
Send calls to another number or voicemail when line is busy.
Call Forwarding No Answer
Send calls to another number or voicemail after a set number of rings.
Call Forwarding Remote Access
Activate Call Forwarding Always from any telephone, anywhere.
Call Forwarding Selective
Forward only desired calls to another telephone.
Call Hold
Place in-progress calls on hold.
Call Notification
Receive alerts of calls and voice mails on your cell phone.
Call Return
Call back the last incoming caller, even if the number is unknown.
Call Screening By Digit Pattern
Accept, reject or forward calls from a given location (first six digits).
Call Trace
Automatically trace a call after it’s received.
Call Transfer With 3-Way Consultation
Maintain conversations after initiating a 3-way call.
Call Waiting
Answer calls while conducting other calls.
Cancel Call Waiting Per Call
Deactivate call waiting on a per-call basis.
Cancel Call Waiting All Calls
Deactivate call waiting for all calls.
Calling Line ID Blocking Per Call
Block delivery of your Caller ID for specific calls.
Calling Line ID Blocking Per Line
Block delivery of your Caller ID for all calls.
Calling Line ID Name & Number Delivery (Internal)
Receive Caller IDs from callers within your group.
Directed Call Pickup
Answer calls from another extension within your group.
Distinctive Alert/Ringing
Set different rings for calls from within your group and calls from external lines.
Extension Dialing
Dial within your group using two to six digits.
Find Me/Follow Me
Forward calls instantly to the phone nearest you.
Last Number Redial
Redial the last number you called.
Outlook Integration
Integrate your phone list with Microsoft Outlook and click to dial.
Personal Call Manager
Control calls from a Web-based tool accessible anywhere.
Personal Status Manager
Treat incoming calls preferentially depending on your location.
Personal Web Portal Toolbar
Use features and make changes from any Internet connection.
Phone List (Group)
View numbers and call within your group from an on-screen list.
Phone List (Personal)
Create your own list to view and call from an on-screen list.
Phone List (Call Log)
View and click to dial missed, received and dialed calls.
Priority Alert/Ringing
Set distinctive rings for selective incoming callers.
Remote Office
Display your business line no matter which telephone you dial.
Ring Splash
Receive reminders of activated call forwarding features.
Selective Call Acceptance
Accept only specific callers.
Selective Call Rejection
Block only specific callers.
Sequential Ring
Ring up to 5 phones in sequence.
Simultaneous Ring
Ring multiple phones at same time.
Speed Dial 8
Set up one-digit dialing for up to 8 numbers.
Speed Dial 100
Set up two-digit dialing for up to 100 numbers.
Three-Way Calling/Consultation Hold
Add a third caller midcall, or hold and place a separate private call.
Unified Messaging
View voice mails, e-mails and faxes in one window.
Voice Portal Calling
Change call forwarding and auto pickup preferences from remote locations.
Calling Group ID Delivery
Display company name (instead of employee name) on outbound Caller ID.
Call Intercept
Route calls from discontinued extensions to functioning lines.
Call Park
Hold calls and pick up from any in-group extension.
Call Pickup
Pick up calls dialed to busy extensions from any telephone.
Calling Plan (Incoming)
Block all calls from specific numbers.
Calling Plan (Outgoing)
Block specific outgoing calls for the entire group, or specify by user.
Configurable Calling Line ID
Assign desired names and numbers for outbound Caller ID by user.
Configurable Extension Dialing
Create universal 2- to 6-digit dialing for frequently dialed numbers.
Configurable Feature Codes
Specify most-used feature codes for the entire group.
Configurable Feature Code Prefix
Allow up to two different prefixes (# or *) per configurable feature code.
Directed Call Park
Enable a user to hold a call by extension and pick up from any in-group extension.
Directed Call Pickup
Enable a user to answer specified lines from their own line.
Group Web Portal Toolbar
Add, change and delete users instantly.
Instant Group Call
Dial one number to call and automatically bridge all members of a group call.
Music On Hold
Upload WAV files to play music or announcements to on-hold callers.
Remote Office
Apply standard Caller ID to all outgoing calls, no matter which telephone places them.
Series Hunt (Directory Number Hunt)
Distribute calls among defined users when the dialed line is busy.
Unified Messaging
Integrate voicemail, e-mail and faxes for all employees.
Voice Portal
Allow users to change voicemail greetings, retrieve messages and more from any location.