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Dedicated toll free (TF) service permits Business
Customers, with substantial toll free call volume, to receive inbound calls
from diverse service areas. Dedicated toll free service is distinguished from
other services by the existence of a dedicated, special access connection from
the Customer’s premises to the Company’s Point of Presence (POP). The
dedicated facility would at a minimum be an Integrated DS-1 that provides a digital
connection to the Customer. The Rates and Charges as detailed in Section 3, herein,
are provided for On-Net facilities only. Off-Net facility
pricing will be provided on a case-by-case basis.
Minimum Service Period:
The minimum service period for Dedicated TF service is one
year except where special construction is requested and in which case the
minimum period may be longer. Special
construction agreements require minimum commitment periods and are defined via
contractual agreements.
Minimum Facility Requirements:
The Dedicated TF minutes will be carried on an Integrated
DS-1 facility. An Integrated DS-1
facility allows a Customer to access multiple Company
Services on the same facility. These
facility arrangements are normally at minimum one-year commitments and are
billed in advance of service and reflect the rates in effect as of the date of
the invoice. The non-recurring and
monthly recurring charges for the dedicated access facility are in addition to
the usage rates detailed below for the dedicated TF product.
Facility Ordering:
In order to prevent interference or impairment of this service and any other service
provided on the facility, the Customer must order an adequate number of access
paths to handle the expected demand. The
Customer should consider the following items when ordering the facility: (1)
total call volume, (2) average call duration, (3) time-of-day sensitivity, and
(4) busy hour.
Early Termination Charges:
If service is disconnected prior to the expiration of the term, early termination
charges will apply for both the dedicated facility and dedicated TF usage.
- Early Termination of the dedicated facility:
Customers who terminate
service prior to the end of the service term as selected will be liable for the
cancellation charge associated with
all costs, fees and expenses incurred in connection with the dedicated facility and
shall be calculated as follows:
- all charges waived by the Company to establish the dedicated facility to Customer,
plus
- any disconnection, early cancellation or termination charges reasonably incurred
and paid to third parties by Company on behalf of Customer, plus
- all Monthly Recurring Charges associated with the dedicated facility for the
unexpired balance of the current term.
- Early Termination of usage charges:
Customers
who terminate service prior to the end of the service term as selected by
Customer will be liable for a cancellation charge which shall be calculated as
follows: Cox shall re-rate Customer’s usage for services provided up to the date
of termination by charging Customer the difference between the monthly rate for
the service term selected by Customer and the rate for service applicable to
the longest term plan for service the Customer could have satisfied prior to
discontinuance and multiplying this difference by the number of minutes of
service actually provided to Customer.
All per-minute charges for each month shall be at the per-minute
charge based on rate associated with Customer’s highest MOU for the month. Cox bills in six-second increments and rounds
up to the nearest six-second increment.
If this Call Plan is terminated prior to the expiration of the selected
term, or Customer fails to meet all of the conditions set forth in this tariff,
Cox may, at its option: (i) re-rate Customer's usage
as provided in this Section or (ii) charge Customer the standard rates for
service under this tariff up to the date of termination, which ever is greater.
Customer Requirements:
The Business Customer must select Cox as its local and toll free service provider.
-
- Dedicated DS-1 Facility Charge:
Dedicated DS-1 Facility Charges are billed monthly in advance. Term and
volume discounts may apply
| DS-1 Facility Charge |
Monthly Recurring Charge |
Non-Recurring Charge |
|
(per facility) |
(per facility) |
| Dedicated DS-1 Facility Charge |
$300.00 |
$250.00
|
- Dedicated TF Usage Charges:
Usage charges are billed monthly in arrears. The usage rates charged to a Customer will be
the rates in effect on the day the call was placed. Domestic calls are billed in 6-second
increments with a 6-second minimum.
- Charges for Dialed Number Identification Service (DNIS)
DNIS permits dedicated Customers with multiple toll-free numbers
that terminate on the same facilities the ability to determine which toll-free
number the caller dialed when receiving toll-free calls. Identification is achieved through out-pulsed
digits from the Company network to the Customer's facilities. Customers will furnish the Company with the
digits desired for each toll-free number. The Change Charge will apply to any reconfiguration of out-pulsed
digits, to the cancellation of this feature, or to the cancellation of the toll-free
service number with which the feature has been associated.
- Non-Recurring Charge: $35.00 per toll free number
- Monthly Recurring Charge: $ 0.00 per toll free number
- Change Charge: $15.00 per change
- Charge for Real Time ANI Delivery
This feature enables the Customer to have calls to a Company
toll-free service number forwarded to their location with the callers ANI (ten
digit billing telephone number) as part of the call setup. Customers must have their own equipment for
reading ANI digits passed on from the Company network. Full 10-digit ANI is provided whenever passed
on from the originating Local Exchange Carrier.
ANI is sent via in-band signaling.
- Non-Recurring Charge: $35.00 per tollfree number
- Monthly Recurring Charge: $ 0.00 per toll free number
- Change Charge: $15.00 per change
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- Cox Dedicated TF Solutions III
Cox Dedicated TF Solutions III is a one-, two- or three-year
term dedicated toll free call plan. Calls from Alaska, Hawaii, Puerto Rico, and
the U.S. Virgin Islands will be assessed at the standard rate of $0.10
per-minute. Calls from Canada will be assessed at the rate of $.08 per minute.
The call plan is available to new and existing customers that choose Cox Local
and Cox Toll Free. The plan covers the 48 contiguous states. All minutes-of-use
(MOU) charges will be assessed based on the cumulative dedicated toll free
minutes of interstate and intrastate.
If the plan is terminated prior to the expiration of the
selected term, or Customer fails to meet all of the conditions set forth in this
tariff, Cox may re-rate Customer's usage during the term of the plan to the
commitment rate properly chargeable based on the term length actually achieved
by Customer up to the termination date. If service is terminated within the
first year of the plan, the month-to-month rate of $.10/minute will apply to
re-rate all usage charges up to the termination date.
Domestic calls that originate and terminate in the United States are billed in
6-second increments with a 6-second minimum. All calls originating in Canada,
Puerto Rico and US Virgin Islands are billed in 6-second increments with a
30-second minimum. All minutes-of-use charges will be assessed based on the
cumulative minutes of interstate (continental United States) and intrastate
usage.
| Minutes-Of-Use |
1 Year |
2 Year |
3 Year |
| 0-249 |
$0.058 |
$0.053 |
$0.049 |
| 250-499 |
$0.056 |
$0.052 |
$0.048 |
| 500-999 |
$0.054 |
$0.051 |
$0.048 |
| 1,000-2,499 |
$0.052 |
$0.050 |
$0.047 |
| 2,500-4,999 |
$0.048 |
$0.046 |
$0.043 |
| 5,000-9,999 |
$0.039 |
$0.037 |
$0.035 |
| 10,000-49,999 |
$0.037 |
$0.034 |
$0.032 |
| 50,000-99,999 |
$0.035 |
$0.032 |
$0.030 |
| 100,000+ |
$0.034 |
$0.031 |
$0.029 |
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