COX BUSINESS

Cox Digital Telephone and Voice Mail

PRODUCTS & SERVICES

Cox Digital Telephone^® is a business-grade local phone service designed to manage the full range of voice needs for your business.

With Cox Digital Telephone, you get flexible packaging options, a complete array of calling features, and optional Cox Voice Mail services. And your business can enjoy the savings and convenience of getting your local and long distance service from one company, with one bill and one point of contact.

Basic pricing information for Cox Long Distance services.

View Data Sheet

Cox Digital Telephone Feature Packages
Choose the package that works best for your business:

Business Value Package	Business ID Package	Business Solutions Package
Call Forwarding Three-Way Calling Call Waiting Speed Calling 30 Busy Line Redial Call Transfer*	Call Forwarding Three-Way Calling Call Waiting Speed Calling 30 Busy Line Redial Caller ID Call Transfer*	Call Forwarding Three-Way Calling Call Waiting Speed Calling 30 Busy Line Redial Caller ID Call Return Selective Call Acceptance Selective Call Forwarding Selective Call Rejection Call Forwarding Busy Call Forwarding No Answer Call Forwarding on Call Waiting

*Feature not available in all areas.

Cox Digital Telephone A La Carte Features
Choose from this list of features for even greater flexibility and customization:

Business Value Package	Business ID Package	Business Solutions Package
900/976 Blocking¹ Anonymous Caller Restriction¹ Blocking Directory Assistance Calls Blocking Operator Assisted Calls Busy Line Redial Per Use Busy Line Redial Unlimited Call Forwarding Call Forwarding Busy Call Forwarding No Answer Call Forwarding Remote Access	Call Forwarding of Call Waiting Call Return Call Trace Call Waiting Call Waiting ID Distinctive Ring Distinctive Ring Fax International LD Blocking Line Number Block Per Call¹ Line Number Block Per Line¹	Remote Call Forwarding (RCF) Remote Access to Call Forwarding Remote Call Forwarding Additional Path Priority Ring Selective Call Acceptance Selective Call Forwarding Selective Call Rejection Three-Way Calling Toll Free Blocking

¹These features included at no charge

Standard Cox Voice Mail Features
Cox Voice Mail keeps your business running at maximum efficiency with a complete package of features that are simple to set up and easy to use:

Feature	Function
Automatic Call Back	Allows you to reply to your voice mail message with one call to your voice mailbox.
Extended Absence Greeting Unskippable	Creates a message that your callers can’t bypass before they leave you a voice mail.
Future Delivery	Enables you to create up to 3 voice mails for delivery up to 15 days in the future.
Greeting Options	Two options are included. The Multiple Greeting option enables you to record up to five different greetings depending on the dialed number. And the Time Dependent Greeting option allows you to have different greetings for weekdays and weekends.
Group Lists	Create up to 15 group lists with 25 numbers each and send messages simultaneously to every member within your voice mail system.
Message Forwarding/Sending	Allows you to forward or send a voice mail to another mailbox within the system.
Message Recovery	Lets you recover deleted messages before you exit the voice mailbox.
Message Redirect	Allows you to forward a message to another mailbox or group list.
Message Replay	This feature has quick keys that save time by replaying messages with the press of a button.
Message Time/Date Stamp	Keeps you informed of the day and time of each call.
Personal Operator	Provides the call with the option to leave a message, or to touch “0” and be redirected to a predetermined number.
Prompts for Unplayed Messages	This prompt reminds you of any unplayed messages each time you enter your voice mailbox.

Optional Cox Voice Mail Features
Choose from several optional Voice Mail features to further enhance your Cox Telephone service:

Optional Feature	Function
Automatic Message Forwarding	Lets you forward messages received in your mailbox to another mailbox or phone number.
Customized Bulletin Board Applications	Allows you to provide information about your business, such as hours of operation, directions, fax numbers, website address, etc.
Fax Administration	Enables you to receive voice mail and faxes in the same mailbox. You choose to automatically or manually direct faxes to print at a primary or secondary line location.
Message Notification to Pager, Telephone or Cellular Device	Alerts you to new voicemail messages.
Urgent Notification Only	Allows you to limit notification messages to only those marked “Urgent.”

How your business benefits from Cox Digital Telephone:

More flexibility. With a choice of packages and calling features, you can customize your service to ensure you have exactly the tools you need, including DID/DOD and POTs, Centrex service with integrated voice and fax mail capabilities, and much more.
Seamless integration. Cox Digital Telephone integrates easily with your current telephone equipment, from standard desktop phones to large PBXs. Or add Centrex for self-managed telephone service.
Easy switchover. You can keep your current numbers as well as your equipment to make switching easy and hassle-free.
Cost-effectiveness. Choose only the services you need and the features you want with our competitive and simply priced plans and options — plus, save up to 20% compared to the local incumbent.*
Easy upgrading. Add capacity with such options as Cox DS-1 Digital Trunk for a T-1 connection or Cox PRI Digital Trunk service for ISDN clear channel connectivity. Or you can choose from our higher-capacity options to ensure your business will always have the capacity it needs.

Dependable transmission. Our network protects against communications failure through fully redundant architecture and battery and generator backup. Plus we monitor our networks around the clock to prevent problems before they occur.
Crystal-clear connections. Quality digital transmission means quality digital sound for all your critical voice communications.
Added services. Get just what you need, from voice mail, long distance, toll free, directory assistance, and more.
More convenience. Add Cox Business Internet^SM to your communications, and enjoy the added convenience and efficiency of one bill from one provider and one local team meeting all your business communications needs.

How your business benefits from Cox Voice Mail:

Quick and simple. Access your voice mail quickly in the office or on the road.
Dependable. Cox’s service is reliable so you won’t have to worry about a saved message getting lost or not receiving that important message.

Easy to use. User-friendly functionality saves you valuable time.

*Services and features not available in all areas. Up to 20% savings based on Cox’s basic business lines with a Cox term agreement as compared to the incumbent provider’s basic month-to-month rate. Other restrictions may apply. Telephone services provided by Cox Telcom, LLC. ©2005 Cox Communications, Inc. All rights reserved. Other restrictions may apply.