COX BUSINESS

Cox Centrex Telephone

PRODUCTS & SERVICES

For businesses whose needs are changing and whose budgets require minimal upfront investment, Cox Centrex service is ideal.

Cox Centrex is a feature-rich, expandable telephone service that provides a strong communications tool for such groups as customer service departments, call center operations, and technical support or help desks.

Each station has direct-line access and includes a full suite of feature options. And since Cox houses all the switching center equipment, your business is assured of optimum call quality from start to finish without the capital equipment investment.

View Data Sheet

Cox Centrex Telephone Service package options for your business:

Basic Centrex Package	Attendant Centrex Package	Call Center Centrex Package	A La Carte Features
Designed for: Nearly all office telephony needs	Designed for: receptionists, executive assistants or small call centers	Designed for: Call center employees	Designed for: Any Centrex package
Auto Dial¹ Call Forwarding Call Hold Call Park Call Pickup Call Transfer Call Waiting Caller ID DID DOD Distinctive Ringing Group Intercom Last Number Redial Make Set Busy Message Waiting Speed Calling Station-to-Station Dialing Three-Way Calling	Auto Dial¹ Busy Lamp Field/Direct Station Selection¹ Call Forwarding Call Hold Call Park Call Pickup Call Transfer Call Waiting Caller ID DID DOD Directed Call Park Distinctive Ringing Executive Busy Override Group Intercom Intercom¹Key Short Hunt¹ Last Number Redial Make Set Busy Message Waiting MADN/MCA MADN/SCA Series Completion Single Line Queuing Speed Calling Station Camp-On¹ Station-to-Station Dialing Three-Way Calling	Auto Dial¹Busy Lamp Field/Direct Station Selection¹Call Forwarding Call Hold Call Park Call Pickup Call Transfer Call Waiting Caller ID DID DOD Directed Call Park Distinctive Ringing Executive Busy Override Group Intercom Intercom¹ Key Short Hunt¹ Last Number Redial Make Set Busy Malicious Call Hold¹ Message Waiting MADN/MCA MADN/SCA Multiline Hunting Series Completion Single Line Queuing Speed Calling Station Camp-On¹ Station-to-Station Dialing Three-Way Calling Uniform Call Distribution	Automatic Line Busy Lamp Field/Direct Station Selection¹Directed Call Park Directory Number Hunt Executive Message Waiting Key Short Hunt MADN/MCA MADN/SCA Malicious Call Hold¹ Multiline Hunting Ring Again Series Completion Single Line Queuing Station Camp-On¹ Station Message Detail Recording Station-to-Station Dialing Uniform Call Distribution

¹Service requires digital phone.

How a Centrex system can work within an office setting:

How your business benefits from Cox Centrex Telephone:

Minimal upfront investment. Whether you choose Centrex as your phone system of choice or simply use it to augment your existing system, your business won't have to invest in expensive switching equipment, since Cox houses all the Centrex equipment for you.
More flexibility. Multiple options allow you to connect office phones in a seamless network, or manage the telephone needs of multiple locations easily and efficiently.
More options. With three feature packages and an A La Carte features menu to choose from, you can customize a solution that’s right for your business.
Less maintenance, more productivity. With all your phones connected to one seamless network, and day-to-day maintenance handled by Cox, your employees can work smarter and stay productive.

Added convenience. As part of your monthly rate, we monitor the Centrex software and switch hardware on your behalf, which means no on-site staff or additional maintenance contracts to handle.
Leading technology for the life of your business. Cox Centrex service always reflects the latest technology in business communications, which means your system will never be obsolete.
Comprehensive service. You get everything you need with local number portability, directory assistance, and more.
Local support. With Cox Centrex service, there’s an added benefit: the support of a skillful, knowledgeable group of experts dedicated to helping your business succeed.

*Services and features not available in all areas. Minimum of five lines and 1- year contract required for service. Other restrictions may apply. Telephone services are provided by Cox Telcom, LLC. ©2005 Cox Communications, Inc. All rights reserved.