For More Information:
Ayn Craciun
Cox Communications
949-546-2597
ayn.craciun@cox.com
Cox Business Expands Footprint to
Los Angeles TO Serve bandwidth-hungry businesses
Transport and Internet Services Now Available to Link Orange County to Los Angeles
RANCHO SANTA MARGARITA, Calif., March 20, 2007 – Cox Business, which delivers commercial broadband and telecom services to 12,600 businesses in south and central Orange County, today announced that it has expanded its service area to downtown Los Angeles by offering high-capacity data transport and Internet services.
Bandwidth-hungry businesses in Orange County and in the downtown Los Angeles area can now easily and securely connect their offices and information systems entirely on the Cox network with a dedicated SONET, Ethernet connection or IP transport service. The high-capacity data transport and Internet services should be particularly attractive to businesses with multiple locations that transport large amounts of sensitive data such as financial institutions, long distance carriers, Internet service providers, hospitals and insurance companies.
“Cox offers businesses a cost-efficient and convenient alternative to traditional telecommunications services, with faster installation, more competitive pricing and a single point of contact,” said Dave Montierth, Vice President of Cox Business in Orange County.
Cox Business Service has made its reputation by focusing on customer service. In 2006, Cox Business received the highest honor in J.D. Power and Associates’ 2006 Major Provider Business Telecommunications Services Study SM – Data for highest customer satisfaction among small/midsize business data service providers in the nation.*
Cox can install services for a customer in as little as a week to 30 days in comparison to traditional telecom companies, which require 45 days to six months to deliver similar services. These speedy installations are possible because the facilities to provide the services are already in place within Cox’s fiber-optic network. Also, Cox is now established in Los Angeles’ most secure and connected collocation centers, which makes it cost-effective for businesses to use Cox’s network to extend themselves into other markets in the U.S. or internationally.
Customer Applications and Service Offerings
Prior to Cox’s introduction of this service in the Los Angeles market, businesses with offices in Orange County could use Cox services in Orange County, but were required to use another carrier for a data connection to their Los Angeles site. With this expansion, customers can enjoy the convenience of working with one company for data transport services.
Companies often use a transport service like Cox Transparent LAN (Local Area Network) service that interconnects two or more locations together so they appear as one and to transfer files and interoperate between offices seamlessly.
Another application now available from Cox in Los Angeles is broadband Internet. Cox Optical Internet is the reliable and scalable high speed Internet service for complex data demands of growing businesses.
The following examples illustrate how customers might use Cox’s business-class services:
- If an Orange County business needs real-time video transmitted to their downtown Los Angeles studio, requiring huge bandwidth and high-speed transmission, Cox will supply the data transport services to their facility in Orange County and connect them to Los Angeles with Cox’s Transparent LAN service.
- If a Los Angeles-based company wants to have a presence in Orange County, but doesn’t want to purchase or lease their own fiber network, they can call Cox for a cost-effective solution.
- Finally, if a bank has data centers in Los Angeles and a backup data center in Orange County, they might need high-capacity bandwidth between the two. Cox could provide the connectivity and security they need.
For more information, visit www.coxbusiness.com/value/lalaunch.
About Cox Communications
Cox Communications is a multi-service broadband communications and entertainment company with more than 6 million total residential and commercial customers. Cox offers an array of advanced digital video, high-speed Internet and telephony services over its own nationwide IP network, as well as integrated wireless services in partnership with Sprint (NYSE: S). Cox Business is a full-service, facilities-based provider of communications solutions for commercial customers, providing high-speed Internet, voice and long distance services, as well as data and video transport services for small to large-sized businesses. Cox Media offers national and local cable advertising in traditional spot and new media formats, along with promotional opportunities and production services. More information about the services of Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com, www.coxbusiness.com, and www.coxmedia.com.
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* Cox Communications received the highest numerical score among data service providers to small/midsize businesses in the proprietary J.D. Power and Associates 2006 Major Provider Business Telecommunications Services Study-Data SM. Study based on 3,138 total responses from businesses with 2-499 employees measuring 7 data service providers and measures opinions from businesses that used the service between February 2005-January 2006. Proprietary study results are based on experiences and perceptions of businesses surveyed in February 2006. Your experiences may vary. Visit jdpower.com/cc.