A Quick Overview

Cox Business is the business-to-business division of Cox Communications, Inc., the third largest cable provider in the nation and seventh largest telephone company with more than six million customers.

Cox Business is a facilities-based provider of advanced voice, data and video products and services to more than 250,000 business customers in industries ranging from healthcare and hospitality to government and education. The backbone of our capability as a communications provider is our self-owned and self-maintained nationwide IP network. Thousands of miles of fiber-optic cable make up the Cox system, designed with self-healing, fault-tolerant SONET architecture for enhanced dependability. And with our state-of-the-art Network Operations Centers monitoring the Cox network on a 24/7 basis, you’re assured of consistent, reliable voice, data and video services for your business when you need them most.

Award-winning quality and service are the hallmarks of our business, with numerous honors and industry accolades illustrating the high level of customer satisfaction for which Cox Communications, and Cox Business, are well known.

A Brief History

The origin of the Cox enterprise dates back more than 100 years. The communications business got its start in 1962, when Cox built high-quality networks and began delivering quality cable television programs. Since that time, Cox Communications has grown to become the third-largest cable provider in the nation, with more than six million residential customers. The origins of the Cox Business division date back to 1987, when management began rebuilding its cable infrastructure into a fiber-optic, high-capacity broadband network. In 1993 Cox began offering competitive access services to small businesses and large enterprises alike in the Hampton Roads region in Virginia. By 1996 the company extended its business products under the Fibernet brand to include data transmission services carried over fiber-optic MANs (metropolitan area networks).

Cox Business continued to expand into new markets throughout the nation, and by 2003 the company celebrated its 100,000th customer location. Today, Cox offers a full suite of voice, data and video services for small, medium and large businesses as well as for government and education in more than 25 markets, from California to New England.